What if I can’t hear my supporter’s testimonial video? Project World Impact November 15, 2018 21:02 Check your device’s volume settings, then double check them. You may need to ask that supporter to record their video again. Related articles Can I create my own video for my organization? What do I do if my supporter’s video is blurry? Do stories go live as soon as my supporters submit them? Do my supporters have to pull out the PWI Swipe app every time they make a purchase? Comments 0 comments Please sign in to leave a comment.