I'm a nonprofit.
About PWI
- What is PWI's mission?
- How do I report a problem? Or a user that is misbehaving?
- How did PWI get started?
- Where is your office located?
- Who is on your team?
- What awards & press coverage has PWI received?
Membership Plans
- What is included in the "Free Forever" plan?
- What is included in the "Pro" plan?
- What is the cost of the "Pro" plan?
- What is included in the "Enterprise" plan?
- What is the cost of the "Enterprise" plan?
- What is the Money Back Guarantee?
Donations and Payment Gateways
- How do your online donations work?
- Can we receive our donations through direct deposit or electronic funds transfer?
- Are my donations handled differently depending on the product?
- Wait, do you charge donation processing fees?
- How can I export my donor lists?
- Will donations appear from individual donors or from PWI, (a list of donors, or just a bulk payment)?
PWI Profile
- How do I create my PWI Profile?
- How do I fill out my nonprofit's profile page?
- What is the benefit of filling out my PWI Profile?
- How do I update my organization's name on my profile?
- How do I add/edit my organization's Mission Statement, and About Us section?
- How can I add countries/causes to my PWI Profile?
PWI Dashboard
Google Ad Grant
- What is the Google Ad Grant?
- How much does it cost for PWI to apply and/or manage the Google Ad Grant?
- How can I receive and manage the Google Ad Grant?
- Will PWI apply for the grant on my behalf?
- Will PWI manage my grant?
- What is involved in applying for the Google Ad Grant?
PWI Swipe
- How does PWI Swipe work?
- What makes PWI Swipe different?
- How is my "change" calculated and donated?
- How can my supporters sign up to use PWI Swipe? I need help figuring out how to explain it to them.
- How do I promote PWI Swipe?
- How can I see my donor information?
PWI Text2Give
PWI Fund
- What are the benefits of using PWI Fund?
- When will I receive my PWI Fund donations?
- How do I promote PWI Fund to my supporters?
- Can I refer people to PWI Fund?
- So this doesn't cost my supporters anything?
- What if I don’t see the organization I want to support?
PWI GroupGive
- What is peer-to-peer fundraising?
- How do I create a PWI GroupGive project?
- How do I promote my PWI GroupGive project?
- When will I receive my PWI GroupGive donations?
- Do you take fees out of my donations?
- How do I see current PWI GroupGive projects for my organization?
PWI Crowdfund
- What is crowdfunding?
- How do I add a new crowdfunding project?
- How do I edit a crowdfunding project?
- How do I promote my PWI Crowdfund project?
- How do I add offline donations to my Crowdfund project?
- How do I add/edit incentives to a crowdfunding project?
PWI Events
- How do I create an event on PWI Events?
- How do I tell people about my event?
- How do I view my attendees on PWI Events?
- What happens if an event detail changes? Will you notify my attendees for me?
- Can I push a notification to my attendees?
- Does your ticketing process cost me anything?
PWI Storyteller
- What is PWI Storyteller and how do I download it?
- How do I create a topic on Storyteller?
- How do I edit my topic title on Storyteller?
- How do I see posts on my topics in Storyteller?
- How do I archive/activate topics on Storyteller?
- How do I edit/replace questions on Storyteller?
PWI Shoutout
- What is PWI Shoutout?
- How do I set up a PWI Shoutout?
- Does my PWI Shoutout go live right away?
- How many shoutouts will you give me each month?
- Which social media outlets do you give us a shoutout on?
- I want you to delete a shoutout. What do I do?
PWI Soapbox
- What is PWI Soapbox?
- How do I add a social account?
- How do I create and schedule a post?
- How do I add an image to a post?
- I added an image and it’s not showing up. Why is that?
- How do I remove an image from a post?
PWI Stories
PWI Convene
- What is Convene?
- How do I edit the name, welcome message or app logo on my conference?
- How do I update my conference?
- How do I add a speaker to my conference?
- How do I find a speaker?
- How do I edit or delete a speaker in my conference?
PWI Resource Library
PWI Auction
- How do I start an auction?
- How many raffle tickets can I buy?
- How do I close my auction once it’s finished?
- How do I contact someone who won an item?
- How do I remove an item from my auction?
- Can my items have different start and end times?