About PWI
- What is PWI's mission?
- How do I report a problem?
- How do I contact PWI?
- How did PWI get started?
- Where is your office located?
- Who is on your team?
Membership Plans
- What is included in the "Free Forever" plan?
- What is included in the "Pro" plan?
- What is the cost of the "Pro" plan?
- Can I just pay for one or two of the "Pro" products?
- What is included in the "Enterprise" plan?
- What is the cost of the "Enterprise" plan?
Donations and Payment Gateways
- How do online donations work?
- Are my donations handled differently depending on the product?
- Wait, do you charge donation processing fees?
- How can I export my donor lists?
- Can I see who has donated to us using the PWI products?
- How can I thank my donors?
PWI Profile
- How I sign up to have a PWI Profile?
- What is the benefit of filling out my PWI Profile?
- How do I fill out my nonprofit's profile page?
- How do I update my organization's name on my profile?
- How do I add/edit my organization's Mission Statement, and About Us section?
- How can I add countries/causes to my PWI Profile?
PWI Dashboard
PWI Resource Library
Google Ad Grant
- What is the Google Ad Grant?
- How much does it cost for PWI to apply for and/or manage the Google Ad Grant?
- What is involved in applying for the Google Ad Grant?
- I am a PRO member at PWI, how do I get started in applying for the Google Ad Grant?
- Is my nonprofit eligible for the Google Ad Grant?
- What does it mean that PWI is a Google Ad Grant Certified Professional?
PWI Swipe
- How does PWI Swipe work?
- What makes PWI Swipe different?
- How is my supporters "change" calculated and donated?
- How can my supporters sign up to use PWI Swipe?
- How do I promote PWI Swipe?
- How can I see my donor information?
PWI GroupGive
- What is GroupGive?
- How do I set up GroupGive?
- How do my supporters create a PWI GroupGive project on my nonprofit's behalf?
- How do I see the GroupGive projects for my organization?
- How do I promote my PWI GroupGive campaign?
- When will I receive my PWI GroupGive donations?
PWI Crowdfund
- What is crowdfunding?
- How do I add a new crowdfunding project?
- How do I edit a crowdfunding project?
- How do I promote my PWI Crowdfund project?
- What are the optimal image dimensions for CrowdFund?
- How do I add offline donations to my Crowdfund project?
PWI Text2Give
- What is PWI Text2Give?
- How do I set up Text2Give?
- Can I have more than one Text2Give code?
- Does PWI take a percentage of donations received?
- Does Text2Give cost anything?
- Can I export a list of my donors?
PWI Auction
- How do I start an auction?
- How do I edit my auction?
- How do I remove an item from my auction?
- How do we know who the auction item winners are?
- How do I contact someone who won an item?
- Once someone wins an item, how are payments processed?
PWI Convene
- What is Convene?
- How do I edit the name, welcome message or app logo on my conference?
- How do I update my conference?
- How do I add a speaker to my conference?
- How do I edit or delete a speaker in my conference?
- How do I add a map of my conference?
PWI Soapbox
- What is PWI Soapbox?
- How do I add a social account?
- How do I create and schedule a post?
- How do I add an image to a post?
- I added an image and it’s not showing up. Why is that?
- How do I remove an image from a post?
PWI Fund
- What is PWI Fund?
- When will I receive my PWI Fund donations?
- How do I promote PWI Fund to my supporters?
- Can I refer people to PWI Fund?
- Does this cost my supporters anything?
- What if I don’t see the organization I want to support?
PWI Events
- Can we refund a ticket purchased on Events?
- How do I create an event on PWI Events?
- How do I view my attendees on PWI Events?
- What happens if an event detail changes? Will you notify my attendees for me?
- Can I push a notification to my attendees?
- Does your ticketing process cost me anything?
PWI Storyteller
- What is PWI Storyteller and how do I download it?
- How do I create a topic on Storyteller?
- How do I edit my topic title on Storyteller?
- How do I see posts on my topics in Storyteller?
- How do I archive/activate topics on Storyteller?
- How do I edit/replace questions on Storyteller?
PWI Shoutout
- What is PWI Shoutout?
- How do I submit a Shoutout?
- Does my PWI Shoutout go live right away?
- How many shoutouts will you give me each month?
- Which social media outlets do you give us a shoutout on?
- I want you to delete a shoutout. What do I do?